AMBASSADOR MARKETING

CPA Formula: How to Calculate CPA and Improve Your Advertising Efforts

Alexandra Kazakova

By Alexandra Kazakova
14 min READ | Dec 5 2024

Table of contents

Cost Per Acquisition (CPA) is a powerful tool for assessing marketing spend.

We always use it in our campaigns because it shows how much you pay for each conversion goal.

Whether it's product purchases or email signups, CPA benchmarks matter.

That’s why we advise digital marketers to understand the cost of acquisition. This is non-negotiable.

Our sister-agency inBeat, also honed strategies that go beyond tracking.

Basically, they optimize CPA to maximize profitability.

In this guide, we’ll walk you through precise CPA calculations, effective bidding strategies, and ways to refine user experience.

Let’s dive in and see how we can get you those measurable, impactful results.

Pro tip: We developed this free CPA calculator to help you out. Give it a try; you can use it to compare different campaigns, too.

TL;DR:

What is CPA?
Cost Per Acquisition (CPA) measures the cost of acquiring a new customer, helping marketers evaluate and optimize their campaigns.

How to Calculate CPA:
Use the formula:
CPA = Total Campaign Costs / Number of Conversions
Include all expenses like ad spend, production, and platform fees for accurate results.

Factors Influencing CPA:

  • Ad quality and relevance
  • Precise audience targeting
  • Landing page optimization
  • Effective bidding strategies

Strategies to Lower CPA:

  • Refine ad targeting and creative relevance
  • Optimize landing page design and loading speed
  • Use A/B testing for ads and bidding strategies
  • Implement retargeting campaigns for high-intent users

Channel-Specific Insights:

  • Social media: Lower CPAs, ideal for engagement campaigns.
  • Google Ads: Higher CPAs but offer high-intent traffic.
  • Email marketing: Lower CPAs due to direct engagement with prospects.
  • Content marketing: Slower to convert but reduces CPA over time.

Common Mistakes in CPA Calculations:

  • Ignoring acquisition quality and customer lifetime value
  • Misjudging attribution sources
  • Failing to segment CPA by audience or channel
  • Underestimating indirect campaign costs

How to Monitor CPA:

  • Track CPA metrics regularly to adjust bidding strategies, targeting, and budgets.
  • Factor in market shifts, budget constraints, and new campaign performance data.

Real-World Applications:
Case studies from brands like Hurom, NielsenIQ, Native, New Balance, and Bumble showcase CPA improvements through influencer campaigns, targeting adjustments, and platform prioritization.

Pro Tips:

  • Use inBeat's free tools like the CPA calculator and ad mockup generator for better insights.
  • Leverage influencer and UGC campaigns to reduce CPA and scale efficiently.
  • Regularly reassess CPA strategies based on seasonal trends and updated data.

What Is CPA?

Cost Per Acquisition (CPA) measures the average acquisition cost of gaining a new customer through marketing efforts.

It’s a key metric that evaluates customer acquisition costs, helping you optimize your marketing budget and make cost-effective advertising strategy decisions.

Remember: When you analyze Cost Per Acquisition (CPA), don’t just focus on acquisition costs. Make sure the quality of customer engagements justifies them. That way, you’ll protect your long-term profitability and optimize marketing spending more efficiently.

How to Calculate CPA

To calculate CPA, apply the basic formula:

This basic calculation gives you a clear metric to gauge the cost-effectiveness of your advertising efforts.

Pro tip: To accurately calculate CPA, you can go deeper inside your campaign.

Here’s what our specialists recommend:

  • Define the conversion type: Identify the specific action your campaign aims to drive, whether a purchase, sign-up, or download.
  • Gather campaign costs: Include all expenses tied to the campaign—ad spend, content production, and platform fees. We always do a comprehensive cost overview for our clients to get an accurate picture of their total campaign investment.
  • Track conversions with analytics tools: Use tools like Google Analytics or attribution platforms to count conversions precisely. Proper tracking is key to reliable data and CPA metrics.
  • Apply the CPA formula: Divide total campaign costs by the number of conversions. Based on the insightful analysis above, you can get more precise results. Remember to use our free CPA calculator to compare different advertising campaigns faster.

Insider tip: Our team found that segmenting your CPA by advertising platform and conversion type gives you a better understanding.

So, tailor your bidding strategy to these segments to drive down costs and enhance the quality of your acquisitions.

4 Key Factors Influencing CPA

Calculating CPA is not the end of the road for you.

The point is to use this metric to eventually improve both your budget and your marketing efforts. So, take into account these factors that can significantly influence your CPA:

  • Ad quality: High-quality ads with compelling creative elements and relevant messaging boost click-through rates and conversion opportunities. A better quality score reduces advertising costs and increases the likelihood of conversion.
  • Target audience: Reaching a relevant audience affects CPA directly. Precise targeting reduces wasted spend and attracts high-quality traffic with higher purchase intent, optimizing acquisition costs. In some cases, precise targeting helped us reduce CPA by 75%.
  • Landing page optimization: A seamless user experience on the landing page, including user-friendly design, responsive design, and fast loading times, improves conversion likelihood. And that reduces your CPA. Landing page experience matters to keep potential customers engaged and moving them through the sales funnel.
  • Bidding strategies: Your bidding process, whether manual or automated, shapes the CPA. Our sister agency, inBeat, for example, always has an eye out for refining CPA bidding or taking advantage of bid adjustments during optimal times of day. That’s how we significantly impact cost efficiency and conversion rates.

Pro tip: In our experience, CPA effectiveness differs significantly across marketing channels.

Social media platforms, for example, are ideal for targeting based on interests and behaviors.

That means they can have lower CPAs for campaigns aimed at engagement or direct response.

And we found that particularly true with social media ads.

For example, the average CPA for Facebook ads is $18.68

– But more examples in a second. –

Google Ads, by comparison, have higher CPAs.

The average across industries is almost $50. Still, they offer precision targeting and, therefore, help you get high-intent traffic.

This aligns well with campaigns aiming for immediate sales conversions.

Source

Email marketing is also typically lower CPA because you have a direct engagement with an already interested customer base.

And that’s extremely effective effective for retention and upselling.

Content marketing, on the other hand, is a bit more unusual.

That’s because it’s slower to convert and has less precise targeting compared to the other channels we just examined.

Don’t get us wrong; we do lots of content marketing, too, because it builds deep connections.

And that results in a lower CPA over time as part of a long-term strategy.

Pro tip: Use AI tools like GPT to help you define your ICP’s pain points and tone of voice.

Then, use topic research tools like Ahrefs to bring it all together and create relevant content for your prospects.

Of course, understanding each channel’s unique interaction with your target audience and aligning them with your campaign goals is essential for optimizing CPA.

Our In-House Strategies to Improve CPA

To improve CPA, our sibling team from inBeat Agency employs the following strategies.

Here’s what they shared with us:

  • Optimize ad relevance: We prioritize campaign relevance. And we do that by tailoring creative elements specifically to our target CPA. This approach enhances user engagement and drives down our clients’ advertising expenses because it improves our quality score and reduces invalid traffic.
  • Influencer and UGC campaigns: We integrate influencer partnerships and user-generated content to drive campaign success through authentic touchpoints.
Some of our work
  • Refine target audiences: We employ data-driven insights to redefine our target audience profiles. It’s not rocket science. Basically, we focus on demographic and behavioral data that increase the likelihood of conversion.
  • For example, if you have a babywearing company, we’re going to address parents between 25-35 years old, particularly moms. And we’re going to use UGC to attract a wide range of moms across different niches. This precision minimizes wasted impressions and lowers acquisition costs effectively. Use the inBeat database to find relevant influencers.

Here you can see an example of AI tech influencers that don’t discuss cryptocurrency:

We set all the filters for geographical position, number of followers, and even engagement rate.

Even better, our influencer platform lets you set negative keywords and has a free version you can test right now.

  • Enhance landing page design: We focus on responsive design, which means optimizing loading times and ensuring a seamless user experience. These improvements directly impact the conversion rates and help reduce the average CPA.
  • A/B testing: We always test ad copy, bidding strategies, and landing pages. That’s how we identify the best-performing elements that can significantly lower our CPA.

Pro tip: If you have a limited budget, test just two variations of ad creatives. Static images are also the most profitable ad creative format to test. Alternatively, you can use our free ad mockup generators to create different ad variations.

  • Automated bidding: Implement automated bidding strategies to adjust bids in real time based on performance data. This does wonders in terms of advertising spend optimization and even your campaign success as a whole.
  • Retargeting campaigns: We launch retargeting campaigns to re-engage potential customers who have shown interest but did not convert initially. This strategy improves conversion opportunities and maximizes marketing dollars.

Insider tip: We’ve found that adjusting your target CPA per audience segment—especially in retargeting—makes a huge impact.

By setting a higher CPA for high-intent users, you can bid more aggressively where it counts.

This strategy maximizes revenue per user without overspending on less valuable audiences. Basically, it refines your budget allocation instantly.

How to Monitor and Adjust Your CPA

Regular CPA tracking gives a precise view of campaign costs.

Even better, you can observe CPA trends to gain insights and make on-point adjustments in bidding strategy or target audience.

That’s how you maximize ROI and optimize digital marketing efforts for long-term success.

Remember: Adjusting CPA targets is key to keeping your campaigns relevant and cost-effective as conditions evolve.

The problem is, there are quite a few factors that will influence these campaign targets.

To refine them, take into account:

  • Market condition shifts: When you have stronger competition, you need to invest more resources to maintain campaign visibility. That means you have to increase bids in high-impact periods. However, you can lower those bids when demand dips to balance your advertising spend strategically.
  • Budget constraints: As Captain Obvious would note, tight budgets call for prioritizing high-return campaigns. So, shift focus to platforms with the highest conversion likelihood. Basically, you’re reallocating resources to reduce cumulative costs while maintaining impact.
  • New campaign launches: For fresh campaigns, we like to set initial CPAs conservatively. Monitor those early conversions and adjust based on actual performance data. You can always refine targets as trends in bid performance become clear.
  • Data-driven adjustments: Use attribution tools to analyze each marketing channel’s impact on CPA. Target high-performance areas and scale back on low-engagement ones, maximizing revenue impact without overspending. And, you can use our free marketing calculators to get more data about your campaigns’ success.

Insider tip: Experts from our inBeat Agency noticed that seasonal trends significantly impact CPA.

They suggest reviewing historical data annually to anticipate these shifts.

The point is to stay ahead, optimizing your advertising budget effectively while maintaining target CPA benchmarks.

Real-World Applications

inBeat Agency has applied these CPA insights successfully.

They drove great efficiency across various campaigns, each with unique challenges and goals.

  • Hurom: For Hurom, CPA data directed our focus toward influencer collaborations that yielded the highest conversion rates. By identifying top-performing creators, we optimized budget allocation, ensuring funds went toward partnerships with a proven impact on sales.This lowered their CPA by 65%.
  • NielsenIQ: Our work with NielsenIQ involved pinpointing high-value leads in a global market. CPA metrics helped us adjust our targeting, ensuring resources focused on audiences with higher purchase intent. This adjustment reduced overall acquisition costs and elevated ROI.
  • Native: Native used CPA benchmarks to shape content that directly resonated with targeted consumers, refining each ad’s effectiveness. Tracking CPA across channels allowed their marketing agency to reallocate spend to ads with higher impact, reducing overall campaign costs.
  • New Balance: CPA data drove New Balance’s strategy to prioritize specific digital platforms. By analyzing where the CPA was lowest, their marketing team focused on campaigns that balanced brand engagement with direct conversions. This meant meeting New Balance’s unique performance metrics.
  • Bumble: Bumble’s goal to expand user base growth in specific regions demanded sharp CPA insights. Using CPA as a key metric, the performance-driven agency identified high-conversion ad types and allocated spend accordingly. This strategic shift maximized user acquisition without increasing overall campaign costs.
Source

In each case, CPA data offered the power to make informed, data-driven decisions.

For clients, these insights translate into strategies where budget allocation aligns directly with achieving real, measurable outcomes.

Common Mistakes We See in CPA Calculations

In CPA calculations, common mistakes can lead to inefficient spending and misaligned marketing strategies.

Here are the typical pitfalls we encounter and how to effectively address them:

  • Neglecting quality of acquisitions: A lot of marketers focus solely on lowering CPA and ignore the quality of customer acquisitions. The problem is that low-quality acquisitions lead to higher churn. Focus instead on customer lifetime value to ensure campaigns contribute to long-term profitability.
  • Misjudging attribution sources: Incorrectly attributing conversions to the wrong marketing channels results in misguided budget allocation. Use precise attribution tools to get an accurate picture of which marketing initiatives are driving success.
  • Pro tip: Otherwise, it’ll just seem like every lead comes from Google, which is typically the last point of contact.
  • Failure to segment CPA targets: CPA differs by audience segment and marketing channel. So, don’t apply a single CPA target across all campaigns. Segment based on key factors like audience behavior and channel performance to enhance accuracy.
  • Underestimating indirect costs: Campaign costs go beyond direct ad spend. Include indirect costs, like production expenses, to get a realistic picture of your acquisition costs.

Insider tip: You can see the most effective CPA reductions when you refine your approach to CPA calculations quarterly.

Reassess your CPA in light of current data, especially customer feedback and sales trends always if your goal is to lower your advertising budget.

Leverage Your CPA: Calculate and Improve Your Advertising ROI with inBeat

When you track CPA insights, you’re equipped to make data-driven decisions that optimize each campaign.

We’ve seen how CPA guides budget allocation, revealing areas where adjustments drive profitability.

Remember: To lower your CPA, you can first use our free CPA calculator that we told you about.

Then, if you want to adjust your strategies, you can test our free ad mockup generators.

Plus, you can put everything into perspective with the rest of our marketing calculators.

Want to lower your CPA even more? Try partnering with content creators. They can address your exact target audience in a very persuasive way. So, if you’re ready to scale your campaign FAST, try our influencer discovery platform today.

Frequently Asked Questions

What is CPA, and why is it important in digital marketing?

CPA, or Cost Per Acquisition, measures the total cost to acquire a new customer through a specific campaign or channel. It's vital in digital marketing as it helps determine the effectiveness of advertising efforts, guiding budget allocation and strategy refinement to enhance ROI.

How do I calculate CPA for my advertising campaigns?

Calculate CPA by dividing the total campaign costs by the number of conversions. This includes all associated costs such as ad spend, platform fees, and creative costs. The resulting figure represents the investment required to gain each new customer, essential for evaluating marketing efficiency. Or, you can use our calculator for CPA.

What factors influence CPA, and how can I control them?

Key factors influencing CPA include ad quality, targeting accuracy, landing page optimization, and bidding strategies. Control these elements by enhancing ad relevance, refining target audiences, optimizing landing pages for better user engagement, and adjusting bids based on performance data.

How can I reduce a high CPA in my marketing efforts?

To reduce a high CPA, focus on improving the conversion rates of your campaigns through better targeting, high-quality ad content, and optimized landing pages. Regularly test and adjust your strategies to identify what yields the best cost-efficiency.

What is a good CPA benchmark for my industry?

CPA benchmarks vary widely across industries due to differences in products, market conditions, and customer behavior. Research industry-specific reports or use analytics platforms to compare your CPA against similar businesses to establish a competitive target.

How often should I track CPA to ensure campaign efficiency?

Track CPA continuously and review metrics at least monthly. Frequent analysis helps you respond to market changes quickly and correct your strategies to maintain or improve campaign efficiency and overall profitability.

How does CPA differ from other metrics like CPC (Cost Per Click) and CPL (Cost Per Lead)?

CPA focuses on the cost of acquiring an actual customer, so it basically considers all aspects of conversion – clicks and lead generation included. In contrast, CPC measures cost per ad click, not conversion, and CPL focuses on lead generation costs without ensuring those leads become customers.

inBeat, for free

Get your Influencer campaign started.

Book a demo